Bilingual (Spanish/English) Client Services Specialist

Acadiana CARES, in conjunction with the STD/HIV Program, is currently recruiting one individual to 
assist the Louisiana Health Access Program (LA HAP) provide essential services for eligible persons 
living with HIV in the State of Louisiana. This position will be responsible for screening and 
evaluating client enrollment applications and overseeing the accuracy of client level data entry into 
the appropriate database(s). The incumbent will follow-up with applicant/patient advocate to 
ensure their application is completed within the established time frame. Positions located in New 
Orleans. 

Excellent communication and organizational skills required, with the ability to be efficient and 
accurate. Moderate knowledge of personal computers and various software programs including MS 
Word, Excel, and Access. Bachelors degree (or substitution) required. Spanish/English bilingual 
language fluency required. 

Substitution: Six years of full time work experience within the non-proft field may be substituted 
for the required baccalaueate degree. Data entry, benefits screening, and/or customer service 
experience preferred. Writing sample may be requested.

Open Until Filled - Reply in confidence to SHP_Resumes@la.gov or Fax 504-568-7044 attention CSS 
Supervisor. Must reference the position name in Subject Line. 

Acadiana CARES is an EOE/AA Employer