Membership and Accounting Associate
Membership and Accounting Associate Full-Time
ABOUT US: WYES is an enduring, dynamic, and integral part of the community and uniquely enriches the lives of the citizens of the Greater New Orleans area and Mississippi Gulf Coast. Our commitment to producing award-winning programs that showcase our distinct local culture, along with the excellent national PBS service, demonstrates WYES’ commitment to use the power of our programs and services to fulfill the promise of public television as a resource where we can all come together to rediscover and preserve the history and values that make our community a remarkable place to live.
SUMMARY: The Membership and Accounting Associate is the customer focused and database support person for WYES and the accounts payable/receivable liaison to the NETA Business Center providing daily accounting support.
ESSENTIAL DUTIES and RESPONSIBILITIES: Membership • Interact regularly with staff, WYES members, donors, community members, and vendors via mail, phone, email, and in person; • Process daily and monthly membership donations including payment processing and posting; • Perform timely and accurate membership data entry, maintain accurate records and overall integrity, security, and quality of the donor database through data hygiene and mailing list management; • Development of donor lists and email distribution lists; • Coordinate direct mail and digital initiatives with contracted vendors for various fundraising campaigns; • Develop content for online Membership information and manage the online donation form; • Coordinate on-air and digital fundraising campaigns across departments as well as with vendors to ensure all details are handled for on-air, online, database management, call and/or text centers, thank you gift ordering and fulfillment activities, and accurate and timely reporting of activities; • Complete Matching Gift forms and protocols; • Generate tax receipts and acknowledgement letters; • Work with business office in reconciling bank statements for donor and special event activities; • Maintain a thorough understanding of the donor database, PCI compliance, and ability to manage multiple vendors, call center, merchant card processors, and shipping of store purchases and member thank you gifts; • Assist with/manage the financial processing for and during Special Events; • Contribute to e-news communications with relevant content to supporters and donors; • Manage the online store sales, fulfillment, and reporting; • Other duties as assigned. Occasional evening and weekend work is required. Accounts Payable/Receivable (Supports NETA Accounting with these tasks): • Station accounting liaison to NETA; Provide accounting support to the WYES CFO at NETA; • Sort invoices and work with department managers on approvals and coding of AP Invoices; • Maintains expense reports and supporting documentation for station issued credit cards; • Secures and/or ensures WYES staff secures W9’s for vendors to be scanned with AP invoices; • Responsible for timely/accurate sending of AP invoices with approvals and proper account codes to NETA for further processing; • Receive and process all WYES entities’ cash receipts and make bank deposits daily by remote deposit and/or delivery at the banking institution for the deposits and scan a full copy of the deposit and check images to NETA for further processing; • Assign Job Numbers for Studio and Facility Jobs; • Create and Scan Accounts Receivable requests and supporting documentation for Studio and Facility jobs/leases to NETA for further processing; • Helps prepare written adjusting journal entries as needed for miscoding of AP or AR; • Process manual checks as requested from WYES CFO at NETA and/or CEO; • Directs agency tax letters and state tax rate notices to NETA; • Maintain file for Certificate of Liabilities for the annual workers comp audit; • Complete credit applications as requested; • Other duties as assigned.
KNOWLEDGE/SKILLS & ABILITIES: • Strong accounting/bookkeeping knowledge; • Operational knowledge and fluency in Microsoft Office suite of applications, especially Word, Excel, and Outlook; • Excellent accuracy, attention to detail, and organizational skills; • Ability to work collaboratively on multiple projects simultaneously; • Ability to work proactively to meet deadlines; • Ability to communicate effectively with all levels of staff; • Ability to accurately perform mathematical calculations rapidly and accurately. • Excellent analytical and problem-solving skills; • Possess excellent organizational and time management skills to manage competing workloads; • Ability to keep sensitive information confidential; • Ability to take responsibility and ownership for tasks and to use initiative and creativity to resolve problems; • Positive and collaborative team spirit and positive interpersonal skills with ability to support colleagues outside of primary responsibilties; • Commitment to excellent service and satisfaction with WYES constituents.
EDUCATION AND EXPERIENCE: (An equivalent amount of training, education and experience will also be considered.) • Associate of Accounting Degree or equivalent experience; • CRM or other membership database software knowledge a plus+; • Three to five years’ experience in a non-profit or corporate setting, with increasing responsibility supporting senior level management; • Proven ability and skills in accounting from quiz results; • Customer service and support training.
WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. Prolonged periods sitting at a desk and working on a computer. May require moving about primarily on a level surface periodically throughout the day. Reaching above shoulder heights, below the waist or lifting as required (up to 15 lbs.), filing documents or store materials throughout the workday. Ambient room temperatures, lighting and traditional equipment as found in a typical office environment.
WYES offers a comprehensive benefits program. WYES is an Equal Opportunity Employer