HIM DIRECTOR - HIM OPERATIONS
Status: Full Time
Shift: Exempt - Monday through Friday 8 a.m. to 5 p.m.
Directs and manages all activities within the HIM Department and serves as Medical Record Custodian for the Health System.
- Bachelor’s degreeORtwo (2) years of relative experience for each year of college required;
- Minimum of four (4) years cumulative experience in HIM supervisory/management position;
- Highly competent in inpatient and outpatient coding including ICD-9-CM, CPT-4, DRG’s, APC’s and medical necessity;
- Excellent communication and customer service skills;
- Excellent public speaking and presentation skills;
- Proficient in Microsoft Office applications, including strong Excel skills;
- Excellent analytical and problem-solving skills.
- ED professional management and evaluation coding skills and rehabilitation coding both acute rehab and outpatient rehab setting;
- Master’s degree in related field;
- Previous experience in a healthcare setting;
- Project management certification and/or experience.
MANUAL OR PHYSICAL SKILL REQUIRED:
Must have good visual acuity to determine quality of work.
Must have good hearing acuity to answer phones.
PHYSICAL EFFORT REQUIRED:
Physical exertion requiring bending, stooping, stretching, and crouching.
Must be able to sit for extended periods of time.
Must be able to perform repetitive actions such as extended keyboard utilization.
Must be able to climb ladders to reach overhead shelving.
Must be able to retrieve medical records from shelves.
Must be able to lift at least 10-lbs. above the shoulders.
1.Directs staff and activities of all HIM operations, including but not limited to, coding, clinical documentation improvement, transcription, chart completion, scanning, chart processing, release of information, birth certificates, deficiency analysis and reporting, and file storage for the Health System.
2.Recruits, interviews, and selects qualified staff.
3.Develops effective orientation, training and educational programs.
4.Develops and provides education as needed to others such as physicians, clinicians and other staff as may be needed and appropriate.
5.Creates the definition of, monitors and audits key quality, compliance and productivity performance indicators and implements action plans as appropriate to improve performance as necessary.
6.Sets clear goals and expectations for staff.
7.Conducts meaningful analysis of performance indicator data; prepares and presents applicable reports to staff and Leadership.
8.Reviews and maintains current job descriptions and standards of performance for staff.
9.Conducts evaluations, competency reviews, and performance appraisals of staff.
10.Reviews and revises policies and procedures as needed with process improvement activities.
11.Facilitates a highly effective operation by closely monitoring staff activities and identifying opportunities for improvement.
12.Ensures all applicable work queues are appropriately prioritized, monitored, and “worked” to meet defined work queue rules and performance measures; identifies work queue issues and facilitates resolution as appropriate – including process improvement involving departments outside of HIM.
13.Serves on committees and teams (standing or ad hoc) as assigned.
14.Builds strong working relationships on all levels including providers and other clinical staff.
15.Monitors physician queries and establishes process to allow prompt answering of all queries.
16.Teams with other departments to assess and optimize workflow processes, which maximize coding quality, productivity and improve the overall revenue cycle.
17.Assists in the planning, developing, and implementation of HIM-related computer systems and applications, including but not limited to input on RFP’s.
18.Provide system training, education, and ongoing assessment of employee competency in regards to computer systems/applications.
19.Interfaces with applicable software vendors, negotiates, and reviews contracts.
20.Provides and/or arranges training and ongoing education of staff ensuring appropriate competencies and certifications are maintained.
21.Use interpersonal skills effectively to build strong working relationships on all levels and maintain cooperative working relationships.
22.Conducts regular staff meetings.
23.Develops effective presentations, graphs, spreadsheets as required.
24.Self-educates as needed to stay abreast of current regulations governing and applicable to coding, CDI and overall health information management operation as well as NOMC, NORH, and NOPG policies and procedures.
25.Assures that protected health information released complies with appropriate policies/procedures, state and federal regulations regarding confidentiality of protected health information.
26.Assesses and presents educational opportunities needed to effectively perform job functions.
27.Actively participates and serves as a resource in the Health System’s compliance plan.
28.Performs other projects and duties as assigned.
29.Accurately prepares annual budgets and tracks and justifies any variances
30.Conducts ICD-10 staff training, as assigned.