North Oaks Health System   Hammond, LA   Full-time     Human Resources
Posted on September 12, 2022
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Status:  Full Time

Shift:     Primarily M-F, 8:00 - 4:30

Exempt: Yes 


The primary purpose of the Employee Leave/WC Liaison is to serve as a subject matter expert to employees and managers on leave of absence policies and processes including ADA, FMLA, Military, Maternity, Personal, and Intermittent Leave. The Employee Leave/WC Liaison is also responsible for providing primary supervision for the hospital’s Workers’ Compensation program and assisting in all areas of hospital workers’ compensation services. 


Other information:

A. Experience, Knowledge and Skill

1. Previous Experience Required:

Bachelor’s Degree in Human Resources Management, Business, or related field is required. Human Resources, leave administration or workers’ compensation experience is preferred.

2. Specialized or Technical Education Required:

Human Resources certifications such as PHR or SHRM-CP are preferred.

Computer skills are required and must include knowledge of Microsoft Word and Excel.

Excellent oral and written communication and customer service skills are required.

Strong Knowledge of FMLA, ADA, USERRA, HIPAA, and Workers’ Compensation requirements and laws is preferred.

3. Manual or Physical Skill Required:

. Excellent proofreading skills, customer service skills, and the ability to handle information with tact and confidentiality.

4. Physical Demands:

Strength: Sedentary

Push: Occasionally

Pull: Occasionally

Carry: Occasional

 Lift: Occasionally

Sit: Constantly

Stand: Occasionally

Walk: Occasionally


Leave Administration Duties:

    • Demonstrate an in depth understanding of health system HR policies and processes related to FMLA, ADA, Maternity, Military, Intermittent and Personal leave of absences. Maintain knowledge of all applicable leave and accommodation laws.
    • Document and maintain operational processes and practices to ensure compliance and consistency in the execution and administration of all leave of absence programs.
    • Assist managers and leaders as needed to ensure established leave policies are administered correctly and in accordance with federal and state requirements for leaves of absence.
    • Ensure employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take a leave. Maintain reasonable communication with employees on leave to facilitate smooth and timely return to work.
    • Handle the leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering all required paperwork, determining leave eligibility, designating t the appropriate leave type (if eligible), requesting medical certifications as needed, accounting for intermittent leave use, securing approvals from HR leaders and updating employee status in electronic database.
    • Track and monitor critical dates in the leave cycle and communicates with the employee and manager as appropriate.
    • Preserves confidentiality of employee medical documentation and files.
    • Draft and send appropriate communications to employees and managers within the established timeframes.
    • Keep managers aware of employee leave status and timesheet codes.
    • Complete EIT audit after bi-weekly payroll processes to ensure policy compliance.
    • Perform audits to maintain data integrity in the INFOR.

Workers’ Compensation Duties:

1. Work as liaison with the hospital’s workers’ compensation Third Party Administrator (TPA) and Workers’ Compensation attorney to facilitate the day-to-day operations of the North Oaks Workers’ Compensation program.

2. Manage, track and trend reports of employee injuries in the electronic Employee Safety system and report to hospital managers, directors and Environment of Care (EOC). Provide follow up with the employee and hospital management in indicated cases.

3. Assist to teach INFOR Training.

4. Review and assess the electronic Employee Safety reports on a daily basis to ensure risk situations are identified and forwarded to Risk Management for follow up. Compile standard reports and productivity data as required by the department and associated committees. Acquire and process injury/trending data to Manager and Director for presentation at specified committee meetings.

5. Assist with employee incident/injury reviews with Risk Management, HSLI, Legal Services and other management meetings. Provide appropriate follow up and concise documentation of all events associated with employee injuries/incidents.

6. Responsible for maintaining, and processing as appropriate, the following records:

· . Employer Report of Injury / Illness

· . Employee Responsibility document

· . Department Environment of Care Report

· Choice of Physician Form

· . Physician Evaluation Report

· . Lost Time Report

· . Others as requested by department management

7. Proved consistent monitoring and progress assessment on all employees on leave from work due to a work-related injury/illness. Provide consistent documentation of changes in work status and program compliance.

8. Schedule and document follow up meetings/conferences with the injured employee.

9. Responsible for reviewing and monitoring all NOHS workers’ compensation claims, write-offs and external bills. Process all approved invoices to the Manager for payment processing.

Other Duties:

1. Adheres to North Oaks Health System’s Legal Compliance Program and Federal and State Regulatory guidelines. Stay abreast of legislative changes as they relate to applicable laws.

2. Follow all Policy and Procedures.

3. Adheres to Patient Privacy regulations.

4. Upholds the Mission, Vision, Values and Standards of Behavior.

5. Responsible for insuring confidentiality of employee records and information.

6. Perform other duties as assigned including to assist with department operations.