SECRETARY - RADIOLOGY SUPPORT

North Oaks Health System   Hammond, LA   Full-time     Health Care Provider
Posted on June 8, 2022
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Status:  Full Time

Shift:     M-F Days

Exempt: No 

Summary:
Responsible for organization and completion of all aspects relating to secretarial and inter-personal skills in regards to the Assistant Vice-President of Diagnostics. 

Other information:
1. Has completed all mandatory classes in the past calendar year. Has completed all in-services relating to their position.2. Participates in projects and assists in the development and implementation of procedures and policies.3. Confidentiality: Maintains confidentiality of patient, employee and hospital information.4. Accountability:a. Attendanceb. Punctualityc. Complies with wearing of Hospital Identification badge as instructed.d. Appropriate use of breaks and mealtimese. Attends staff meetingsf. Organizational and Departmental Regulator Compliance (OSHA, JCAHO, HCFA, OIG, etc.…)g. Policies and Proceduresh. Competenciesi. Work area Cleanlinessj. Hospital and Department Dress CodeWORKING CONDITIONS:1. Normal patient-care environment with little exposure to excessive noise, dust, temperature and the like.2. Stressful, constant standing or sitting, lifting supplies, carrying supplies, and viewing computer monitor for extended periods of time.3. Must be able to perform and prioritize multiple tasks and handle frequent interruptions, and maintain ability to project a calm and positive manner in dealing with employees and the public. 1. High School diploma or GED.Minimum two years post high school education or training, typing 60-80 wpm, proficiency in word processing, machine transcription and able to take and transcribe minutes. Requires excellent organizational, interpersonal, and communication skills. MS Word proficiency preferred with knowledge of Excel.

Responsibilities:
Duties: 1. Compose and process correspondence, assist in the development of reports and communications and prepare documents for the AVP. Typing for the management team and other staff may also be necessary.2. Maintain filing system in the Diagnostics Administration area, inclusive of the AVP’s office. This includes correspondence, personnel files, reports/meeting minutes, departmental memos, etc.3. Maintain and be knowledgeable of AVP’s schedule, arrange meetings and handle support information/paperwork for meetings as needed.4. Record and transcribe all staff, supervisor and senior staff department meeting minutes and educational minutes within 24 hours. Maintain confidentiality regarding the contents of said meetings. Proof read for errors on all material prior to distribution.5. Maintain files related to policy and procedure manuals, check requests and payable invoices.6. Receive and process telephone calls for the AVP and others as needed. Handle calls as appropriate.7. Coordinate all departmental activities including meeting schedules, booking of rooms, etc. Advise staff of schedules as appropriate.8. Route minutes, memos, newsletters, etc. to staff and others as requested by AVP.9. Maintain department’s telephone and address list, routing sheets and various award/recognition information. Obtain appropriate gifts/award for aforementioned.10. Perform special projects and/or duties as assigned.11. Maintain log for all correspondence from Diagnostics Administration.12. Distribution of incoming/outgoing mail.13. Perform other duties as requested by the AVP.B. Expectations:1. Customer Satisfaction/Respect for the Individual. Ability to identify those who receive services and/or products within the work environment, including patients, families, visitors, other departments, and all others. Ability to anticipate and meet the needs and expectations of customers. Promotes the customer service standards of COURTESY, ATTITUDE, RESPECT AND ENTHUSIASM.2. Clearly communicate with all customer groups using both written and verbal skills.3. Cooperation. Ability to get along with others in a courteous professional manner.4. Teamwork. Ability to work effectively with others to solve problems, implements group decisions and achieves group/organization goals.5. Functions productively, responsibly and exhibits adaptability with the team. Positively demonstrates VALUES of North Oaks Health System. Plans and prioritizes work while maintaining positive performance.6. Personal responsibility/Integrity/ Financial Responsibility: Each person is responsible for his or her actions, and individually accountable for satisfied patients/customers, confidentiality or patient and hospital information, quality outcomes, efficient operations, and the overall success of North Oaks Health System.7. Follows North Oaks Health System’s Compliance Program and Federal and State Regulatory guidelines.