Client Services Specialist

OFFICE OF PUBLIC HEALTH ACAD CARES   New Orleans, LA   Full-time     Call Center / Customer Service
Posted on October 9, 2021

Acadiana CARES, in conjunction with the STD/HIV Program is currently recruiting two individuals to assist the Louisiana Health Access Program (LA HAP) provide essential services for eligible persons living with HIV in the State of Louisiana. This position will be responsible for screening and evaluating client enrollment applications and overseeing the accuracy of client level data entry into the appropriate database(s). The incumbent will follow-up with applicant/patient advocate to ensure their application is completed within the established time frame. Positions located in New Orleans. Excellent communication and organizational skills required, with the ability to be efficient and accurate. Moderate knowledge of personal computers and various software programs including MS Word, Excel, and Access. Bachelors degree required. Data entry, benefits screening, and/or customer service experience preferred. Writing sample may be requested.

Acadiana CARES is an EOE/AA Employer

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.