Help Desk

Strategic Recruitment Solutions   New Orleans, LA   Full-time     Information Services / Technology (IT)
Posted on February 3, 2024
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Job Title Help Desk
Categories Information Technology
Start Date 2024-02-10
Location Jackson, MS
Job Information

Looking for a career and not just the next job? Our client, a large multi-office-based company, is looking for an experienced Service Desk / Help Desk Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap!

Responsibilities:

  • Desktop, mobile phone, and remote access support
  • Use Helpdesk system to track problem-solving life cycle
  • Print services
  • Deploy hardware and software
  • Rotation of Help Desk answering calls, including on-call support
  • Setup equipment for conferences and operating equipment
  • Help train new hires on hardware and software usage, including MS Office Suite and other office environment software
  • Data Recovery

Requirements:

  • Minimum 2 years IT service desk experience and be able to work in office
  • Must have advanced level ability in MS Office products, antivirus products and Windows-based operating systems
  • Must have excellent customer service and interpersonal skills
  • Must be able to move equipment and ability to lift up to approximately 35 lbs
  • Must be able to do a light amount of travel

We Offer:

  • Handsome compensation package!
  • Extensive Benefits Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Life Insurance
  • PTO

Apply Today!