Service / Help Desk Analyst

Do you want to work for a great company with an even better corporate culture?  Are you looking for a career and not just the next job? Our client, a large multi office-based company, is looking for an experienced Service Desk Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap. Competitive pay (based on experience) and excellent benefits.

Responsibilities: (not limited to)

• Desktop, mobile phone and remote access support
• Use Helpdesk system to track problem solving life cycle
• Print services
• Deploy hardware and software
• Rotation of Help Desk answering calls, including on call support
• Setup equipment for conferences and operating equipment
• Help train new hires on hardware and software usage, including MS Office Suite and other office environment software
• Data Recovery
• Other task assigned by supervisor

Qualifications:

• Minimum 2 years IT service desk experience and be able to work in office
• Must have advanced level ability in MS Office products, antivirus products and Windows based operating systems
• Must have excellent customer service and interpersonal skills
• Must be able to move equipment and ability to lift up to approximately 35 lbs
• Must be able to do light amount of travel

If you think this sounds like your dream job, APPLY TODAY!!