Looking for a career and not just the next job? Our client, a large New Orleans CBD based company, is looking for a Desktop Support Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap. Competitive pay (based on experience) and excellent benefits.
Responsibilities: (not limited to)
Desktop, mobile phone and remote access support
Use Helpdesk system to track problem solving life cycle
Deploy hardware and software
Rotation of Help Desk answering calls, including on call support
Setup equipment for conferences and operating equipment
Help train new hires on hardware and software usage, including MS Office Suite and other office environment softwares
other task assigned by supervisor
Minimum 2 years Desktop Support experience
Must have advanced level ability in MS Office products, antivirus products and Windows based operating systems
Must have excellent customer service and interpersonal skills
Must be able to move equipment and ability to lift up to approximately 35 lbs
If you think this sounds like your dream job, give us a call at 504.912.1088 or apply to this ad.