HRIS Service Desk Analyst

Tulane University   New Orleans, LA   Full-time     Information Services / Technology (IT)
Posted on April 25, 2022
Apply Now
The HRIS Service Desk Analyst serves as the primary internal and external help desk resource for all needs related to any HR managed applications. Responds to customer requests for assistance by providing technical/procedural support and training over the phone; escalates issues/questions/concerns as necessary.

Maintains help desk data and documentation; analyzes help desk trends in order to make recommendations for system modifications and identify training opportunities.

Tulane University

New Orleans , LA