Reporting to the Director of Assessment, the Assessment Analyst advances University assessment efforts, including efforts of both academic programs and administrative units, to support a culture of continuous improvement. To accomplish this, the analyst will work with the Director to serve as an assessment resource for faculty and staff across the university (i.e. educating about developing and identifying objectives, available and appropriate assessment methods, and using the results of the assessments to inform future practices) and will maintain the University academic program and administrative unit electronic assessment records. With the guidance of the Director, the analyst will be responsible for additional data collection efforts including survey design and administration as well as focus group or interview protocol designs and facilitation. The analyst will follow data collection and validation with appropriate analysis of results and the development of materials to communicate those results in meaningful ways to multiple audiences through summary reports, visualizations, and online interactive data tools. In addition, the analyst will be responsible for supporting the university course evaluation process and the faculty activity reporting system.
Required Knowledge, Skills, and Abilities
- Demonstrated ability in survey design and administration (including survey software such as Qualtrics) and qualitative data collection including focus groups and interviews.
- Demonstrated ability in quantitative data management (i.e. Access/SQL) and producing descriptive analyses.
- Experience in developing visualizations and graphic presentation of data and findings.
- Experience with academic and administrative program and department reviews.
- Knowledge and experience with creating rubrics.
- Ability to learn new and complex technologies and to maximize their potential.
- Ability to understand end user needs and translate those needs in the context of available solutions and technologies.
- Strong analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Strong customer service skills.
- Ability to manage and balance multiple projects simultaneously and adapt to changing priorities, when necessary.
- Ability to work both independently and as part of a team
Required Education and/or Experience
- Bachelor’s Degree in a field closely related to assessment and/or survey design and analysis (i.e. education, statistics, information sciences, social sciences, etc.).
- Three years of directly related work experience involving working with surveys and/or other assessment efforts.
- Master’s Degree in a field closely related to research or data analysis (i.e. statistics, information sciences, social sciences, etc.).
- Experience with higher education assessment and national survey administration.
- Demonstrated ability in statistical software (i.e. R, SPSS, SAS, STATA, or advanced Excel skills)
Compensation Information This position is assigned to pay grade P2.25. Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about Life at Tulane as well as our Benefits and Pay. See our Candidate Resources to learn more about our hiring process and what to expect.
Location/Region: New Orleans, LA