This position makes outbound calls to insureds and agents on past due account balances and responds to inquiries regarding payments and account status, researching account disputes and billing discrepancies. Coordinates collection and billing activities with other departments; posts accounts receivable transactions and reconciles system activity. Assists the Chief Financial Officer with special projects. Requires a minimum of 2 years’ proven experience in a similar role with a strong understanding of billing and collection processes and attention to detail with an eye for accuracy. Excellent communications and problem solving skills plus solid working knowledge of MS Office and databases also needed. Associate/Bachelor’s degree is a plus but not required. We offer a competitive salary based on experience plus benefits including group health and life insurance, Paid Time Off and a 401k retirement savings plan.
Location/Region: Metairie, LA